Week 9: METRICS FOR PERFORMANCE IMPROVEMENT AND EVALUATION

Description

Required Readings

Poister, T. H., Aristigueta, M. P., & Hall, J. L. (2015). Managing and measuring performance in public and nonprofit organizations: An integrated approach (2nd ed.). Jossey-Bass.
- Chapter 13, ïliciting Stakeholder Feedback/li>
- Chapter 14, sing Comparative Measures to Benchmark Performance/li>
- Chapter 15, %signing and Implementing Effective Management Systems/li>
Endrejat, P. C., Baumgarten, F., & Kauffeld, S. (2017). When theory meets practice: Combining Lewinàideas about change with motivational interviewing to increase energy-saving behaviours within organizations Links to an external site.. Journal of Change Management, 17(2), 101r0. https://doi.org/10.1080/14697017.2017.1299372
Eckhard, S., & Jankauskas, V. (2020). Explaining the political use of evaluation in international organizations Links to an external site.. Policy Sciences, 53(4), 667¹5. https://doi.org/10.1007/s11077-020-09402-2
Bak, M. A. R., Ploem, M. C., Ate?yk, H., Blom, M. T., Tan, H. L., & Willems, D. L. (2020). Stakeholders’ perspectives on the post-mortem use of genetic and health-related data for research: a systematic review Links to an external site.. European Journal of Human Genetics, 28(4), 40316.
Kumar, K., Boesso, G., Batra, R., & Yao, J. (2019). Explicit and implicit corporate social responsibility: Differences in the approach to stakeholder engagement activities of U.S. and Japanese companies Links to an external site.. Business Strategy and the Environment, 28(6), 1121q30. http://doi.org/10.1002/bse.2306
Towards more effective strategic planning: Benefits of using a scorecard approach Links to an external site.. (2019). Strategic Direction, 35(3), 28ð. https://doi.org/10.1108/SD-12-2018-0245

Identify three to five key metrics for a specific nonprofit or public/government organization that will give a leader enough information to manage performance, grow the outreach of the organization, and help to establish evidence to develop or support a current policy for positive social change.

Post three to five key metrics for a specific nonprofit or public/government organization that will give a leader enough information to manage performance, grow the outreach of the organization and help to establish evidence to develop or support a current policy for positive social change.

Explanation & Answer:

150 words

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