CMGT/578 v12
Course Scenario
Reynolds Tool & Die
Reynolds Mission Statement
å are committed to providing our customers quality products with the highest engineering standards.’eynolds Vision Statement
å are committed to achieving our goal of being a market leader for engineering solutions and will
investment in technical innovation. Our desire is to continue to expand our markets, our technical
competence, and our intellectual curiosity to serve our customers.dditional Information
Reynolds Tool & Die is an automotive component manufacturer supplying suspension pieces and
technology to both other suppliers and major U.S. and foreign manufacturers. Annual revenue is around
$50 million, and the company is profitable.
Reynolds has production facilities at their headquarters in Akron, OH; in Bloomington, IN; and in
Memphis, TN. Approximately 300 people work for Reynolds, including 7 in IT. The IT staff is broken down
as follows:
•
•
IT Director
2 Help Desk personnel
3 Network Engineers
1 Software Engineer, primarily supporting the companyàERP system
One network engineer works in Bloomington, one in Memphis, and the rest of the IT staff is located in
Akron.
The three sites are networked via an MPLS circuit. In addition to SAP3oftware, the company uses
Microsoft ffice 2010 for administrative work along with several specialized CAD programs for design.
The SAP software is two versions behind, but not at end of its life. A data center is in Akron, while the
other two sites have smaller hardware footprints consisting of Microsoft Exchange servers for email, a
small file and print server, and redundant Active Directory servers. EMC Storage Area Network (SAN)
devices are at each site. Redundant backup appliances are in Akron and Bloomington, and data can be
cycled among the SANS for further redundancy. While some server virtualization has been achieved, only
about 20 percent of all servers have been virtualized with the help of VMWare. All sites use Cisco³witches, routers, and firewalls. Servers, desktops, laptops and printers are all HP and are between 3
and 5 years old and the desktops and Laptops use Windows 7 as the operating system. All servers are
on Microsoft Server 2012.
There are no cloud applications. There has been a demand by administrative personnel and engineers for
integrating mobile devices with Microsoft Exchange and other apps but to date the company has not
implemented a BYOD (Bring Your Own Device) or a MDM (Mobile Device Management) solution.
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Course Scenario
CMGT/578 v12
Page 2 of 2
The IT budget typically is between $1.2 and $1.5 million annually, depending on capital expense. Note
that this budget ONLY covers hardware, software, services, and licensing. Personnel costs are not
included, nor do you need to include them for the Week 4 budget assignment.
This year the company is embarking on significant expansion. A joint venture has been signed with a firm
from Mexico Peraltada LLC in order to gain access to a new supplier market. Both companies will remain
independent, but Reynolds will exchange engineering expertise for a percentage of sales in Mexico and
there will be joint development of intellectual property.
Peraltada uses Microsoft Office 2016 and Oracle as their ERP solution. Desktop and laptops are HP, and
they are running Microsoft Server 2016. They employ around 200 people with 5 in IT. The company
provides key employees with iPhones for mobile access to their network.
In an effort to diversify, the company has purchased a small company in Vancouver, Canada that makes
light aircraft landing gear components. P.T. Tracy, LLC employs about 80 people, with 3 in IT. They also
use SAP for an ERP solution but one version newer than Reynolds. They use Microsoft Office 2013 and
Windows 10 for their desktop OS. Their firewall solution is Palo Alto and they use Cisco routing and
switching equipment. Servers, desktops and laptops are all Dell They also have implemented a BYOD
policy, using the MDM solution VMWare AirWatch supporting both Apple!nd Samsung alaxy
phones. They are running Microsoft Server 2016.
All three companies in the scenario have a Microsoft Enterprise License in various stages of life; none will
be up for renewal at the same time.
Copyright2021 by University of Phoenix. All rights reserved.

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