SOSU Management Impact of Technology Use at Work Paper

Description

Read the Problem-Solving Application section entitled Technology: A Situation Factor that Affects Your Performance on pp. 33-34.

Then, apply the 3-Step Problem-Solving Approach as outlined below. Consider both person factors and situation factors as you plan your approach to solving the problem.

1. Define the problem(s) described in this example. Remember, problems are gaps between what exists and what is desired. Consider outcomes that are undesirable and for whom.

2. Identify potential causes to the problem(s) defined in Step 1. Be sure to link the causes to the problem(s) you identified.

3. Make a recommendation aimed at each cause you feel will improve or remove the problem. Be sure your recommendations link to the cause(s) identified in Step 2.

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