Patient Experience Surveys Case Study
Description
First go to the following website:
https://www.ahrq.gov/cahps/surveys-guidance/index….
Select for each of the 4 cases (Patient Experience With Providers, Patient Experience With Condition-Specific Care, Enrollee Experience With Health Plans and Related Programs, Patient Experience With Facility-Based Care) one survey and use it to answer the questions from the template. Use at least 6 scholarly peer-reviewed sources from the last 5-7 years. Also use this2 youtube videos as sources:
Unformatted Attachment Preview
HSA 4383
Module 3 Assignment
Measurement Resources
Name
Page 2
Introduction/Abstract (minimum 1 paragraph)
(NOTE: Follow the module 3 assignment description to get the details/information needed to
address items a thru e. Do Not Bullet or list your responses. Use complete sentences).
1. Patient Experience With Providers: (insert name of the survey selected)
a. Purpose of the Survey: (Max 1 paragraph)
b. Number of Survey Versions: (Max 1 paragraph)
c. Quality Measures: (Max 2 paragraph)
d. Survey Utilization by Other Agencies: (Max 1 paragraph for each agency that uses the
survey)
e. Applicability to current/future employment:(Max 2 paragraph)
2. Patient Experience With Condition-Specific Care: (insert name of the survey selected)
a. Purpose of the Survey: (Max 1 paragraph)
b. Number of Survey Versions: (Max 1 paragraph)
c. Quality Measures: (Max 2 paragraph)
d. Survey Utilization by Other Agencies: (Max 1 paragraph for each agency that uses the
survey)
e. Applicability to current/future employment: (Max 2 paragraph)
3. Enrollee Experience With Health Plans and Related Programs: (insert name of the survey
selected)
a. Purpose of the Survey: (Max 1 paragraph)
b. Number of Survey Versions: (Max 1 paragraph)
c. Quality Measures: (Max 2 paragraph)
d. Survey Utilization by Other Agencies: (Max 1 paragraph for each agency that uses the
survey)
e. Applicability to current/future employment:(Max 2 paragraph)
4. Patient Experience With Facility-Based Care: (insert name of the survey selected)
1
a.
b.
c.
d.
Purpose of the Survey: (Max 1 paragraph)
Number of Survey Versions: (Max 1 paragraph)
Quality Measures: (Max 2 paragraph)
Survey Utilization by Other Agencies: (Max 1 paragraph for each agency that uses the
survey)
e. Applicability to current/future employment: (Max 2 paragraph)
CONCLUSION (minimum 1 paragraph)
REFERENCES
2
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