Week 3: Interactive Learning Activity
3.1 Learning Outcomes:
1. Explain the principles of team communication in high-performing teams.
2. Describe and demonstrate approaches to planning, running, and following up
on meetings.
3. Explain the principles of effective virtual team communication.
4. Describe strategies for effective group writing.
5. Explain basic principles for handling a difficult conversation
6. Describe the characteristics of cultural intelligence, its importance for global
business leaders, and approaches to developing it.
7. Explain the major cultural dimensions and related communication practices.
8. Name and describe key categories of business etiquette in the intercultural
communication process.
9. Identify how generational, gender and other aspects of diversity affect
workplace communication.
3.2 Action Required:
•
Chapter 3 & 4 in BUSINESS COMMUNICATION: Developing Leaders for a
Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short videos at the following links:
Groupthink – A short introduction – YouTube
Adam Grant: Avoid groupthink (in a real way) – YouTube
Cross cultural communication | Pellegrino Riccardi | TEDxBergen – YouTube
3.3 Test your Knowledge (Question):
•
In chapter 3, you learn about groupthink. Identify this concept and summarize
its symptoms.
After watching the cross-cultural communication video, identify some
common cultural differences.
3.4 Instructions
•
Answer both questions in the test your knowledge section.
Post your answer in the discussion board using the discussion link below
(Week3:Interactive learning Discussion)

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