JWU Improving Product Quality Discussion
Description
Week 2 Readings and Resources
Textbook Reading
- Chapter 3: Tools and Techniques for Quality Design and Control in Quality and Performance Exellence: Management, Organization, and Strategy.
- Chapter 4: Tools and Techniques for Quality Design and Control in Quality and Performance Exellence: Management, Organization, and Strategy.
Resources
- “OFD and House of Quality Templates.” OFD Online. Last accessed December 2020.
- “A Brief History of Lean.” Lean Enterprise Institute. Last accessed December 2020.
- Sue Lucas. “LEAN Six Sigma: House of Quality.” Master of Project Academy. Last accessed December 2020.
- “The House of Quality: Matrix ‘1’ in a QFD Process.” Impacture. Last accessed December 2020.
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