ITM 472 Indiana Wesleyan University Information Technology Service Management Discussion
Question Description
I’m working on a computer science writing question and need an explanation and answer to help me learn.
ITM-472: Information Technology Service Management
Getting Started
You will read in the textbook Chapter 15. The textbook is Become ITIL 4 Foundation Certified in 7 Days (2nd edition) by A. K. Kaiser.
The material covered is a chapter on Tips and Tricks for taking the ITIL V4 Foundation exam.
Upon successful completion of this assignment, you will be able to:
Evaluate the structure, functions, and operations of a data center.
Appraise mobile technologies applicable to business and information technology operations.
Compare and contrast project management methodologies.
Develop business communications to inform social media strategies related to information technology goods and services.
Evaluate information technology business costs.
Develop an information technology service management plan for outsourcing globally.
Apply the Virtuous Business Model to information technology service management operations.
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