HRM 3490 YU Payroll System Implementation Disaster at Queensland Health in 2010 Essay
Description
The text discusses how the Pheonix payroll system implemented by the federal government is experiencing severe problems. Please share with the class any example you know of (through work, talking to others, research, etc.) where a payroll and/or compensation system was messed up when it was implemented. What were the problems? How were they fixed?
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1.
2.
3.
4.
5.
6.
Identify the key issues in preparing to
implement a compensationsystem.
Develop an implementation plan for a new
compensation system and the steps
involved.
Develop a process for communicating the
compensation system.
Explain how to evaluate the effectiveness of
a compensation system.
Identify circumstances that may necessitate
changes to the compensation system.
Discuss the issues to be considered in
adapting the compensation system
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1.
reparing the Compensation Budget
,anning for Compensation Administration: documenting the
2.
3.
4.
compensation system; administering the comp system, assigning
responsibilities and planning the infrastructure, & communicating comp info
lanning for Information Technology
rganizing for Compensation Administration
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1.
2.
3.
4.
a) Computers
b) Job Documentation and Evaluation
c) Labour Market DataBudget
Analysis
reparing the Compensation
d) Communication
e) Information Collection
f) Pay and Remittance Calculation
g) Record-Keeping Administration
lanning for Compensation
h) Compensation Planning and Research
i) Privacy and Legal Issues
lanning for Information Technology
rganizing for Compensation Administration
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Step 1
stablish the Implementation Task Forces
Step 2
5t the Infrastructure into Place
Step 3
%st the System
Step 4
ïnduct the Training
Step 5
ïmmunicate Information on the System
Step 6
!unch and Adjust the System
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1
2
3
mpact on Compensation Objectives
mpact on Compensation Costs
mpact on Employee Behaviours and
Attitudes
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2
3
mpact on Compensation Objectives
initial dip:
a tendency
mpact on Compensation
Costsfor
performance to decline
during the initial stages
of any changeand
mpact on Employee Behaviours
Attitudes
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1
2
mpact on Compensation Objectives
mpact on Compensation Costs
compensation cost ratio:
the ratio of total compensation costs to
total costs Behaviours
or to revenues
mpact on Employee
and
3
Attitudes
average employee earnings:
total compensation divided by the
number of full-time equivalent
employees
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2
3
?Membership Behaviour
mpact on Compensation
Objectives
?Task Behaviour
?Citizenship Behaviour
?Job Attitudes
?Compensation
mpact on Compensation
CostsAttitudes
mpact on Employee Behaviours and
Attitudes
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? Why is it useful to conduct surveys of key
employee attitudes before system
implementation?
a. To provide information about the new
system
b. To provide a baseline for future
comparisons
c. To solicit recommendations for change
d. To create perception of employee
involvement
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Legislative and
Tax
Socioeconomic
Changes
External
Circumstances
Labour Market
Competitive
Environment
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Work Force
Managerial
Strategy
Financial
Circumstances
Scope of
Organization
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? For information about the full requirements of the
Personal Information Protection and Electronic
Documents Act and how to comply, go to the
Office of the Privacy Commissioner of Canada at
? https://www.priv.gc.ca/en/
? The Canadian Institute provides a website with
information on practical ways to comply with
privacy legislation at
? https://www.canadianinstitute.com/privacy-datasecurity-compliance-forum/
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1. Why is compensation communication such
an important aspect of an effective
compensation system?
2. What issues should you consider when
deciding whether to outsource
compensation functions?
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? Form small groups.
? Each member of the group should check with
a current or previous employer (or some
other employer if this is not convenient) to
determine whether the organization is
outsourcing some or all of its compensation
administration.
? Is the company happy with the current
system? Why or why not?
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