Decision Making Questions

Description

What kind of decision does Martha face? What are some of her decision-making challenges?
What recommendations do you have for a company facing this situation? What should they do to deal with this customer complaint? From the perspective of the management at HerbàGarden Products, what are some next steps that could be taken?
Is this an ethical dilemma? Why or why not?
How would you resolve this situation if you were in Martha’s position?
Discussion Question 10 – Decision Making
Prepare by reading/watching:
- Rice, Chapter 6: Perception and Managerial Decision MakingLinks to an external site.
- Big Think. (n.d.) Daniel Goleman introduces emotional intelligence. [Video file]. YouTube.https://youtu.be/Y7m9eNoB3NULinks to an external site.
  Minimize Video
- GCFLearnFree.org. (2018, December 17). Decision-making strategies. [Video file]. YouTube.https://youtu.be/pPIhAm_WGbQLinks to an external site.
- TED-Ed. (2017, January 12). Would you sacrifice one person to save five? Eleanor Nelson. [Video file]. YouTube.https://youtu.be/yg16u_bzjPELinks to an external site.

Explanation & Answer:

400 words

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