NURS8300 Week 6 Discussion Template
Patient Safety and Quality Improvement Evaluation
A health care organization may have highly qualified doctors and nurses who meet quality indicators
for technical quality; however, due to a lack of communication, empathy, and scheduled office hours,
patient satisfaction is low. In the corporate world, the phrase “the customer is always right” is
frequently used to emphasize the importance of meeting the needs and expectations of the consumer.
How does this approach apply to health care?
Health care industries are now using quality improvement models that are very business-centric to
improve the quality of care delivery, patient satisfaction, and safety. In this Discussion, you evaluate
various quality improvement models and determine which model would best be applied in your
practice setting to address a specific need. You also develop a mission statement for addressing the
practice problem.
To prepare:
•
Reflect on the various quality improvement models and their application in health care
presented in the Learning Resources.
Evaluate the advantages and disadvantages of each model. Consider regulatory
requirements at the state or national level that affect quality outcomes in your
organization.
•
ƒonsider how these models have been, or could be, applied in your practice setting.
Based on your selected area of need, define a practice problem and create a corresponding
mission statement.
Investigate baseline data and evaluate why this practice problem is a priority for
improvement. Ask yourself: How does this practice problem in my organization compare to
other organizations?
By Day 3 (Wednesday), post a cohesive scholarly response that addresses the following:
Criteria you must meet to earn full points:
1. Summarize any practice problem relevant to your setting of interest and share a potential
measurable goal for a QI team. Be sure to include the data that justifies why you feel a
change is needed in this specific area.
2. Explain how the PDSA model might be applied, giving specific reasoning as to why this model
best fits the needs of your practice problem. Describe how the practice problem you describe
might be of interest to any accreditation initiative.
In order to ensure full possible points, please carefully review the Discussion Question
rubric and use the required template provided below to help guide the formatting of your
DQ and minimize risk of missing criteria or subcriteria. Earning full possible points
toward xcellent-eans clear demonstration of critical thinking through analyzing the
literature, synthesizing the information, and applying to the criteria for the DQ.
Below is the APA scholarly format required for ALL Discussion Questions
1. APA does not allow a Level I heading “Introduction” for your introductory paragraph
http://blog.apastyle.org/apastyle/2009/07/five-essential-tips-for-apa-style-headings.html
2. Use the Level I headings provided for you below including an introduction and
summary or conclusion
4. All DQ responses must be in Times New Roman 12pt font
Do Not Include a Level I Heading for your introduction – APA does not allow us to use
“Introduction” as a Level I Heading
The next page is the required template for your Discussion Question
•
Please complete your response in this template then copy/paste into the Week 3
Discussion Question link
This is not a self-reflection assignment. MINIMAL use of first person is acceptable
only when expressing your own personal beliefs, experience, opinion, or perspective.
Your introduction will be a roadmap of where the response will take the reader.
Introductions usually include something that is attention grabbing for the reader, a
sentence or two describing each of the criteria you will cover in the response, and any
references or resources to support and strengthen your statements.
[Insert the Title of the Practice Problem]
Summarize a practice problem relevant to your setting of interest and share a
potential measurable goal for a Quality Improvement team. Be sure to include data that
justifies why you feel a change is needed in this specific area. Do NOT select indicators
related to staffing or staffing levels, as this topic is important but will not work for this
discussion. Remember to support with appropriate course and external references. Where
appropriate, demonstrate your critical analysis of the course materials and literature to
support your observations and assessment of the challenges you describe.
Application of the PDSA Model
Explain how the PDSA model might be applied, giving specific reasoning as to
why this model best fits the needs of your practice problem. Describe how the practice
problem you describe might be of interest to any accreditation initiative. EACH of these
components must be present to meet this criterion. Remember to support with appropriate
course and external references. Where appropriate, demonstrate your critical analysis of
the course materials and literature to support your observations and assessment of the
challenges you describe.
Summary
In this section, the writer will summarize the salient points of the DQ and/or
provide any conclusive statements or arguments supported by the DQ. This is not where
the writer will introduce new information or concepts. Your summary may require a
citation for direct quotes, data, dates, dollars, or statements of fact.
References
Include your course and external references here. Each reference will have a
corresponding citation in the body of the DQ response. It is difficult to achieve
correct APA hanging indent format. DQs will NOT be marked down in this
section for lack of hanging indent formatting in this section, as sometimes it does
not transfer correctly to the classroom. However, if you copy/paste from this
template your Reference List should appear as this does with a hanging indent.

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