PSY1010 ouchstone 3.2
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Smarter Decisions through Psychology
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Using your problem solving and self and social awareness skills and what you have learned
about personality traits and emotions, answer the questions in this case study assignment.
Remember, you are to help Monica calm her anxiety and find a solution to her problem.
For each question, you should write a paragraph-length response (5àsentences) to receive
credit for this assignment. You may use your Sophia tutorials as a resource.
Question 1: What are the Big 5 personality traits? Name and describe each of them.
Question 2: Consider the different approaches to the project taken by both Monica and
Jennifer. On which of the Big 5 personality traits do they most differ? Discuss these differences
in their personality traits.
Question 3: Using what you learned about emotions, what advice would you give to Monica?
Describe a specific strategy that Monica can use to manage her emotions and successfully
complete the project.
Question 4: If you were in this situation, how confident are you that you could successfully
resolve a workplace conflict like the one that Monica faced? What past experiences or
knowledge influence your answer? Explain how your experience or knowledge can resolve a
similar workplace conflict.

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