QSO 300 Final Project Milestone Three Guidelines and Rubric
Overview: You will submit a sustaining operations case study analysis that will discuss the emerging concepts of sustainability in business management,
specifically the topics of corporate responsibility and environmental compliance. This case study analysis will be incorporated into the final summative analysis.
This milestone is due in Module Five.
Prompt: Refer to the case study (located in the Reading and Resources area of Module One) and the course materials to answer the following items. Specifically,
the following critical elements must be addressed:
I. Theories and Techniques
A. Summarize the following theories: just in time (JIT), Toyota Production System (TPS), and Lean. How are these concepts related? Describe the
advantages and disadvantages for using each of these concepts at the company presented in the case study.
II. Sustainability
A. Describe how the emerging concept of the triple bottom line can be used to enhance operations management at the company. Be sure to
address each component of the triple bottom line.
B. Explain how the company integrates ISO 14000 standards in its manufacturing plants. Support your explanation with citations from your
textbook or outside sources.
C. Describe ways by which the company can integrate corporate responsibility principles into their operations. Which of these do you believe to be
the most effective? Why? Support your opinions with citations from your textbook or outside sources.
Guidelines for Submission: The format for this assignment will be a Word document using a business writing format of your choice. There is no minimum page
length requirement, but the submission should be double spaced, and no more than four pages in total. If you used a program such as Excel to complete any of
the assignment, copy and paste this into your Word document for submission. You may also include your original document from another program as
supplementary material if you believe this will strengthen your contribution.
Rubric
Critical Elements
Theories and
Techniques:
Summarize
Sustainability:
Triple Bottom
Line
Sustainability: ISO
14000
Sustainability:
Corporate
Responsibility
Articulation of
Response
Proficient (100%)
Summarizes JIT, TPS, and Lean
and explains how the concepts
are related, integrating the
advantages/disadvantages of
using each in the case study
context
Describes how the triple bottom
line can enhance OM and
addresses each component of
the triple bottom line concept
Accurately explains how the
company integrates ISO 14000
standards in the manufacturing
plants and provides support
Describes ways the company can
integrate corporate
responsibility principles into
operations and defends opinion
of the most effective way with
support
Submission has no major errors
related to citations, grammar,
spelling, syntax, or organization
Needs Improvement (75%)
Summarizes JIT, TPS, and Lean
but does not explain how the
concepts are related, integrating
the advantages/disadvantages of
using each in the case study
context
Describes how the triple bottom
line can enhance OM, but does
not address each component of
the triple bottom line concept
Explains how the company
integrates ISO 14000 standards
in the manufacturing plants but
does not provide support or
explanation is inaccurate
Describes ways the company can
integrate corporate
responsibility principles into
operations but does not defend
opinion of the most effective
way with support
Submission has major errors
related to citations, grammar,
spelling, syntax, or organization
that negatively impact
readability and articulation of
main ideas
Not Evident (0%)
Does not summarize JIT, TPS, or
Lean
Value
20
Does not describe how OM can
enhance triple bottom line
20
Does not explain how the
company integrates ISO 14000
standards in the manufacturing
plants
20
Does not describe ways the
company can integrate corporate
responsibility principles into
operations
20
Submission has critical errors
related to citations, grammar,
spelling, syntax, or organization
that prevent understanding of
ideas
20
Total
100%

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