MGMT 4053 Final Exam Review Fall 2022
Essay Questions: Answer any TWO of the following three questions.
A. For the employee stakeholder group we discussed in class, assess three specific rights
claimed by or granted to that group. Which rights does the group have and which rights should it
have and under what circumstances?
B. Explain the ways in which a business can use information to honor the customer stakeholder
rights listed in the Consumer Magna Carta and the ways in which information uses might violate
those same rights. (Hint: The right to be informed is not the only right that information can
honor or violate.)
C. Describe the recommended steps in the process a firm should take before and after deciding
to close a plant. For each step in the process, explain which of the four elements of Corporate
Social Responsibility support that recommendation.
D) You work for a financial management company. Today, your boss confronted you with a problem:
ou may remember that Bob Stevens retired las year. Well, this morning I got a call from one of BobÊlargest clients who scheduled a meeting for 2:00 this afternoon to go over his investment portfolio. When
I pulled the information on his accounts, I discovered that we never reassigned the account to anyone
new and Bob has done nothing with the money, so it has been sitting in our corporate account earning
1.25% interest for the last six months.
I`assigning you as the new account exec, so I want you to meet with the client, but you have to
understand that we can afford to lose this client. To help you save the account, I¥ created a set of
account statements that recreate some of the investment gains and losses several of our other customers
had. If the client had been in this set of investments, his return would have been about 1.25%, but the
client won know we forgot about him. Those investments still have a lot of upside potential, so I think
you could use them to keep this clientå really can afford to lose him.—hat would you tell your boss? Explain how 1) attribution, 2) scarce resources, 3) data perception biases
and 4) disaggregation of responsibility might influence peopleàreactions to the scenario presented above.

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