Hotel management
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200-300 (About 1 page double spaced, list references at the end) words each:
1.
How does one become a GM? Cite five examples from interviews with a GM,
or the attached videos.
2.
In your opinion, what skills are critical to being a management team member
in a hotel? Cite five examples from interviews with a GM, or the attached videos.
3.
What skills are necessary to be an Executive Housekeeper? What is the role of
Housekeeping in guest satisfaction?
4.
Discuss the special challenges of pre-opening. What do you consider the most
important factor? Why?
5.
Based on your articles from the midterm, and any others, how did actual
industry performance compare with the 2021 Trends Forecast? Watch the TDM
Talk Show Macau mpact of COVID essons for Post COVID Recovery. How
did they actually work out?
6.
How do the Sales videos compare with the Sales Simulation?
7.
How do the F&B videos compare with the F&B Simulation?
8.
Moving from a Limited Service Hotel to a Full Service Hotel to a Resort
Hotel to an Integrated Resort, discuss what changes with each move and what
special challenges are presented.
9.
Discuss at least three major differences between Airline Revenue
Management and Hotel Revenue Management.
Answers should be word processed and DOUBLE-SPACED. You will be graded on how well
you answer the question and present your argument.
ONLY WORD OR PDF COPIES WILL BE ACCEPTED.
GOOD LUCK!
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