Public Health Question
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Imagine that you are a hospital administrator at the Sunlight Hospital in California. The
main complaint among the patients is the quality of care. The hospital board has
become aware of this issue and wants to see it addressed. Your job is to understand
the state of the hospital, create value, increase efficiency, and turn the facility into a
local hospital of choice. Whenever you are making visits in various wards to meet the
employees and the patients, you hear how the patients love the hospital, but they would
like to see certain improvements in care. The employees seem to be very busy
executing their duties and not interacting much with the patients. The hospital board has
asked you to compile a report of your findings and suggested strategy for achieving the
hospital’s current goals.
Note: You may create or make all necessary assumptions needed for the completion of
this assignment.
Write a 4 page paper in which you:
dentify five measurements of quality of care in a hospital, and explain the major reasons why you believe these
measurements matter to patients in their process of choosing a hospital for emergency or inpatient care.
Determine four main features in health care organizations that can be used to design a successful quality
improvement plan. Describe the manner in which the features can lead to failure or success of quality of care in
Sunlight Hospital.
Propose the main reasons why quality of care would add value to and create a competitive advantage for the
Sunlight Hospital. Provide a rationale for your response.
Use at least four quality sources to support your writing. Choose sources that are credible, relevant, and appropriate.
Cite each source listed on your source page at least one time within your assignment.
Use the Strayer University Online Library to find four recent resources that are current (within the last five
years) for this assignment.
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